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decommissioning Event Espresso

Posted: June 2, 2017 at 5:36 pm


Patrick Shea

June 2, 2017 at 5:36 pm

After many years of using Event Espresso 3 our license has expired, and my organization has decided to move on to another product for event management.
Our website has many plugin associated with EE3. I am looking for strategy to remove the entire product. What order does on use to remove plugins? Are any plugins inter-dependent? Can anyone help?


Patrick Shea

June 3, 2017 at 10:10 am

I found this information in the Maintenance tab of EE4. I tried to activate EE4 and it failed with message’ Your Event Espresso data needs to be updated.’ I researched further under ‘Reset/Delete’ tab. and found this section;

Permanently Delete ALL Event Espresso Data
This will delete data for Event Espresso 4, and all currently active add-ons. Event Espresso will then be deactivated. You may need to manually deactivate each add-on individually.
If you know for certain that you will no longer be using Event Espresso and you wish to remove ALL traces of the plugin from your system, then perform the following steps.
Please note: This is permanent and can NOT be undone.
1. First, click the button below to permanently delete all Event Espresso tables, records, and options from your WordPress database . If you receive a “500 Internal Server Error” or a blank white screen, it means the server has timed out due to the large number of records being updated. This is not a cause for concern. Simply refresh the page and the Database Update will continue where it left off.
2. Then, locate Event Espresso on the WordPress Plugins page, and click on Delete
3. Once you are on the Delete Plugin page, click on Yes, Delete these files and data

Would this be the best method to remove all files in EE3?


Tony

  • Support Staff

June 5, 2017 at 6:28 am

Hi there

I’m sorry you’re leaving, can I ask why you’re moving away from EE?

Before moving any further, you need to create a full database backup and confirm that the backup is working. EE3 doesn’t remove any of the database tables when you remove the plugin, they need to be removed manually, if you make a mistake you’ll need the above back so it’s important you have one.

I tried to activate EE4 and it failed with message’ Your Event Espresso data needs to be updated.’ I researched further under ‘Reset/Delete’ tab. and found this section;

That’s actually not a failure, it’s telling you need to update migrate your EE3 data over to EE4 as it uses different database tables. As EE4 would have activated in maintenance mode it would not have created any of its tables yet which means the ‘Reset/Delete’ options you mentioned will not remove anything as they only apply to EE4.

Would this be the best method to remove all files in EE3?

To remove EE3’s file you need to de-activate all of the EE plugins and delete them.

You asked above if any of the plugins are inter-dependent, they all depend on the main Event Espresso plugin. If you de-activate all EE plugins in bulk they will just de-activate without any problems, if not, de-activate all EE add-on plugins and then the main plugin, then delete.

That removes all of the EE3 files from the server, however it will leave the EE3 data in the database, I’m assuming you want to remove that (again, be sure you have a backup first) are you comfortable using phpMyAdmin or similar?

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