Posted: February 11, 2016 at 5:54 am
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Hi, A strange thing happened to our website. We defined some new datetimes for two of our events, then defined tickets and everything else. We then checked and everything worked well. Today when I tried to see how registration works, I’ve found that for both events the new datetimes/tickets are no longer in EE. |
Hi Emil, Before you go and try restoring the database tables, you can check to see if the datetimes are still in the current database or not. They might be there still. Datetimes are stored in the _esp_datetime table. Ticket information is stored in the _esp_datetime_ticket, _esp_ticket, _esp_ticket_price, and _esp_price tables. |
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Hi Josh, |
Hi Emil, If they’re not in the database, then they may have been deleted somewhere along the way. You could compare your database backup to see if they are in there. The simplest way to fix this is add them back in through the EE editor. Adding them back via the database is usually fraught with peril. |
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Hi Josh, |
Hi Emil, |
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The support post ‘Datetimes dissappeared from two events’ is closed to new replies.
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