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DateTime Question

Posted: March 1, 2019 at 6:44 am


March 1, 2019 at 6:44 am

I am a bit unclear about using DateTime. Can you look at my question in ScreenCast?


  • Support Staff

March 1, 2019 at 8:08 am


The event needs at least one datetime, that’s the date and time the event starts and finishes. You can optionally add more datetimes. For example if the event is over a 3 day timespan, you could add 2 additional datetimes.

The option to set number of datetimes is for the purpose of giving limited access to datetimes for a ticket. With that same example of a 3 day event, you could restrict a ticket to allow access to only 2 of the 3 dates.


March 1, 2019 at 9:55 am

I have a 5 week (Monday nights only) training course.
I have one price for sessions 1 through 5 and a cheaper price for sessions 1 and 2 only.
Should I create 5 dateTimes even though paying the full price entitles attendee to all 5 sessions? So that I could associate ONLY dateTime 1 and 2 to the discounted price?
I’m just wondering how confusing that would look on the front end at purchase time (for the normal, full price person).


  • Support Staff

March 1, 2019 at 12:58 pm

Creating 5 datetimes would make sense. This way each date will be shown so it’s clear when the course occurs.

Then you’ll only need to create two tickets: 1 ticket that gives access to all 5 datetimes, then another ticket for datetimes 1&2. It should not be confusing to select between the two options if the ticket names are clearly labeled to show they’re good for 2 or all 5 datetimes.

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Updated by  Josh 11 months, 4 weeks ago ago

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