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Dashboard showing dupe events for one class

Posted: January 8, 2018 at 9:36 am

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payroll

January 8, 2018 at 9:36 am

On the WordPress Dashboard in upcoming events I am showing dupe events for one of our training classes (Physical Interventions). However, in event overview the class only shows once. I can provide screenshots if needed. It is the only class that is showing twice for the same date and the attendees are different.


Josh

  • Support Staff

January 8, 2018 at 1:16 pm

Hi Andy,

May I ask is registration open for both classes at the moment?


payroll

January 8, 2018 at 1:23 pm

Yes registration is open for both classes on the Dashboard. However, when I click on the event overview the class is only showing once and not has a duplicate.


Josh

  • Support Staff

January 8, 2018 at 1:30 pm

May I ask what are the event IDs for those two classes?


payroll

January 8, 2018 at 1:37 pm

Good ID’s 3181, 3182, 3184, 3185. Dupe ID’s 3043, 3044, 3046, 3045


Josh

  • Support Staff

January 8, 2018 at 2:54 pm

Hi there,

If you take a look at this page:
https://www.orionassoc.net/training/physical-interventions/
you’ll note that all of the courses are listed there. Here’s a screenshot that includes the IDs:
https://slack-files.com/T02SY781D-F8PMMF3UK-50c9e99cc0

With regards to the event overview in EE3, if there are a lot of events in the system, not all events will load with a default request. You can change the request so it loads more events by increasing the number within the “Retrieve” XX rows from the Database at a time feature.

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