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Customizing Ticket

Posted: September 26, 2012 at 2:31 pm


native alien

September 26, 2012 at 2:31 pm

I’m stuck, and hoping someone can shed some light ๐Ÿ™‚

I can’t seem to get any changes to the .css files to show up.

I’ve moved the files to the uploads/tickets/templates folder. I have selected the desired css and php files in the ticket template. I also have the custom ticket selected in the event.

The changes in the .php files are showing up, just none of the styles are there. Am I missing something? Even the stock red.css and simple.css files don’t work.

Please help! Thanks.


Seth Shoultes

  • Support Staff

September 26, 2012 at 2:36 pm

Do you have the index.php in the uploads/tickets/templates folder?


native alien

September 26, 2012 at 2:42 pm

yes, and I also have a custom.php file next to it.


native alien

September 26, 2012 at 2:45 pm

What files I’m looking at:
uploads/espresso/tickets/templates/index.php
uploads/espresso/tickets/templates/custom.php [new file i created by duplicating index.php]
uploads/espresso/tickets/templates/css/base.css
uploads/espresso/tickets/templates/css/simple.css
uploads/espresso/tickets/templates/css/red.css
uploads/espresso/tickets/templates/css/custom.css [new file i created by duplicating simple.css]


Seth Shoultes

  • Support Staff

September 26, 2012 at 3:48 pm

What are the folder/file permissions set to?


native alien

September 26, 2012 at 4:12 pm

Bingo! Seth, you rule! I knew i was missing something obvious! <3 That was my problem!

Thank you so much for the fast response! Support Forums can be hard to get answers on, so I appreciate your quickness!

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