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Customer can change quantity for graduated pricing other than max/min

Posted: March 28, 2016 at 1:42 am

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psg

March 28, 2016 at 1:42 am

I have graduated pricing set up on an event, and I’ve just discovered that when looking at the cart I can adjust the quantity of tickets below or above the minimun and maximum set. IE: There’s a two for one offer, so I go and purchase the only quantity available, which is two. If I’m then viewing the cart, I can use the + or – button to change the quantity, and still get the discounted pricing.

This is a major problem, the customer should not be able to change the quantity different to the minimum and maximimum that I set.

You can see the event here http://professionalspeakersgroup.com/events/decisive-leadership-perth/ (there’s not a lot of detail there as I’m using shortcodes to insert the tickets into a different page)


Lorenzo Orlando Caum

  • Support Staff

March 28, 2016 at 11:54 am

Hello,

I was able to verify the issue and I’ve created a ticket so we can get that corrected.

In the interim, we can share some CSS that will temporarily hide those buttons.

The other option is to temporarily deactivate the Multiple event registration add-on through your WP plugins screen.

Please let us know the option that works best for you.


Lorenzo


psg

March 28, 2016 at 7:05 pm

I’ve just deactivated the multiple event registration. We don’t really need it for this.

Thanks.

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