Support

January 18, 2018 at 3:44 am

Hi there,

1. Our events happen in different locations and have different parking guidelines. Do I need to make customized tickets/messages for each event to specify parking?

Is the only difference between the tickets the parking guidelines?

You can use a custom ticket template and set the parking guidelines on each of the tickets yes, another option is to use a Event Meta and set the guide lines within the event itself as a custom field, then you can pull that value in the ticket.

As a quick example of that would work, you add a custom field to the event like this – http://take.ms/OLgHr

Then in the ticket template you add the [EVENT_META_*parking_guidelines] shortcode where you want the text to display, like so – http://take.ms/i77l0b

The ticket will then pull that info from the specific event it is from.

2. I only want e-tickets to be available for two events, not all of them. How can I turn-on and off ticketing function.

We don’t currently have an option to disable the tickets on a per event basis, but, the tickets are sent in the ‘ticket notice’ email. So what you can do is create a custom Ticket Notice template (make sure you add ‘Disabled’ or something in the custom template name so you know what is is for) and then set the ‘TO’ field to nothing. You can then select that custom template on the events you don’t want the ticket notice to be sent on.

Would that work?

3. Do I really need to make my own pluggin to make this customizations (I’ve successfully made to plugins previously…but I’m not a developer and am always fearful that I will “break” the website!)

It all depends on what you want to change/do as its impossible for us to provide options in the admin for every detail, but for the above, you don’t need a custom plugin so far 🙂