I have just finished making my own ticket using HTML/CSS. I naively thought I could simply replace the default ticket template’s code with mine in Messages, but it doesn’t work. I then stubbled upon this, but it is for EE3: am I right to assume it won’t work?
I also found Registering a Message Template Variation but it is quite high-level for the junior dev I am, and I am not even sure this is correct (it looks way harder than you’d imagine it needed to be).
Can I receive some guidance to create my own custom tickets template?
Hi,
Hope to be getting some answers today as my support queries are often left unanswered.
One update, I have followed the registration of message template packs instructions, but I can’t get it to work sadly. The plug-in is activated but the new template pack doesn’t appear in the style selection when I am trying to edit the tickets. I’m sure it’s a silly mistake, but some support would be appreciated!
Yeap I did find that after a lot of searching around since I’ve originally posted… Got it to work.
Thank you for answering anyway :).
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