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TOCIFT
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March 1, 2024 at 1:48 pm
I had this problem last year right before my event and Tony fixed it, but we were going to work on it before this year’s event.
I am replacing my background image on my custom ticket. I replace the html link in the code and save the file. I can see it on the visual just fine. Then when I refresh the page I can still see the right image. I leave the page and come back to it and the image has reverted back to the old file.
Here are pics:
New file:
New file in media area
File reverted back after returning to Custom “Avery Badge Template” Ticket
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TOCIFT
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March 1, 2024 at 1:49 pm
Not sure why my links aren’t showing up in my post.
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TOCIFT
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March 1, 2024 at 1:52 pm
New ImageReverts Back to this.
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Sam
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March 4, 2024 at 6:09 am
Hi Laura,
Can you please share the link to the page here?
Also, please share the login details so that we can take a look:
https://eventespresso.com/send-login-details/
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TOCIFT
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March 5, 2024 at 6:36 pm
I’ve shared the info and the website is tocift.org
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Sam
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March 6, 2024 at 12:11 am
This reply has been marked as private.
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Tony
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March 6, 2024 at 5:27 am
Hi Laura,
Is my account still active on the site?
We don’t store credentials so I don’t have the previous login details but if you can send them over to me I’ll take a look at this.
https://eventespresso.com/send-login-details/
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TOCIFT
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March 11, 2024 at 10:09 am
Did you get the login cred., Tony? I reset them Thursday night.
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TOCIFT
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March 11, 2024 at 10:10 am
They should have come to support@eventespresso.com
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TOCIFT
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March 11, 2024 at 10:21 am
I resent a set through the system
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TOCIFT
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March 12, 2024 at 2:15 pm
Did Tony get my email? The email for the user account is support@eventespresso.com
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Tony
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March 12, 2024 at 6:44 pm
Hi Laura,
I’ve replied directly to your email regarding this, please follow up there 🙂
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TOCIFT
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March 18, 2024 at 10:13 am
Tony,
I responded to your email last week and waited a few days. I do need the other badge changed please.
I sent 2 emails on the 13th and one on the 14th.
Thanks,
Laura
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