|
kjagency
|
April 27, 2022 at 9:28 am
I’m trying to create custom email templates for an upcoming event and am having some problems.
- There are no “Custom” buttons on the list of default email templates (however in the tutorial video, it shows this)
- I did manage to create a custom “Registration Approved” template, however it is not showing up on the dropdown in the event editor
Please help as I need to get this event live this week.
|
|
kjagency
|
April 27, 2022 at 9:46 am
Only the HTML templates have the “Custom” button beside them, all email ones don’t. Screenshot here – https://www.dropbox.com/s/n0s7r22d4mr1rie/eventEmails.png?dl=0
|
|
kjagency
|
April 27, 2022 at 2:58 pm
Solved this problem – just had to turn off “OVERRIDE CUSTOM” on the individual templates
|
|
Tony
|
April 28, 2022 at 12:40 pm
Hi there,
I’m glad you figured this out.
Just to add some additional info on this for future readers, each message type has the ‘Override all custom’ option within the template editor:
https://monosnap.com/file/uSrZ8OkK6sp4a6kG0LYUGPVSB938ud
That is within:
Event Espresso -> Messages -> Default Message Templates -> {edit template}
And it basically disabled the custom message templates for the message type it is enabled on.
|
