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Custom Registration Approved Message Template

Posted: November 6, 2019 at 11:23 am


Matt Shane

November 6, 2019 at 11:23 am

Hello – 2 really quick questions (I am creating a custom template using the Registration approved template:

1) The to email shows [Event_Author_Email] – is the the email for the primary registrant? Shouldn’t it be [Primary_Registrant_Email]? The approved registration should go to the user who registered successfully?

2) What does it mean when I have added content (text & shortcode from the dropdown] into the [Event_List] area (directly under the main content area) but the Event List content area doesn’t show up on either a test email or preview? Shouldn’t it show there – at least the text – headers and paragraphs. When I test the global template those areas show on tests just fine.

Thanks so much!

Matt


Josh

  • Support Staff

November 6, 2019 at 11:28 am

With item 1 it sounds like you’re editing the Registration Approved message for the event admin. There are actually 3 templates, one for the registrant, one for the primary registrant, and one for the event admin. If the To: field already has a shortcode for the event author, then you’re probably editing the template for the email that goes to the event admin.

With 2, it likely means you don’t have an [EVENT_LIST] shortcode within the Main Content section.


Matt Shane

November 6, 2019 at 11:30 am

#2 – this is the content in the Event List area:

<h3>Workshop Details:</h3>
[EVENT_IMAGE]
[EVENT_NAME]

[EVENT_DESCRIPTION]
[EVENT_LINK]


Matt Shane

November 6, 2019 at 11:33 am

#1 –

Under message activity I see a message type called Registration Approved which goes to the admin and the primary registrant. I only see one message called Registration Approved under the default registration templates with an ID of 3. If I am using the wrong template please advise.

Thanks!


Josh

  • Support Staff

November 6, 2019 at 11:33 am

The content within the Event List area is irrelevant. You’ll look inside the Main Content area, and within that area you’ll need to add [EVENT_LIST] where you want the Event content displayed.


Matt Shane

November 6, 2019 at 11:35 am

#2 – If I try to add Event List shortcodes from that area into the main content area I am present with an error when I try to save saying the shortcodes are not allowed in the Main Content area. They only save in the Event_List content area.


Josh

  • Support Staff

November 6, 2019 at 11:46 am

You don’t actually put the Event list shortcodes into the Main Content area.

Instead, and this is what’s in the default template, you put:
[EVENT_LIST]

Another way to explain this is the [EVENT_LIST] shortcode is a shortcode for whatever you put into the Event List content area.

Under message activity I see a message type called Registration Approved which goes to the admin and the primary registrant. I only see one message called Registration Approved under the default registration templates with an ID of 3. If I am using the wrong template please advise.

Within that Registration Approved template, you’ll have 3 contexts to work with: Primary Registrant, Registrant, and Event Admin. Please feel free to review this documentation that explains in greater detail:
https://eventespresso.com/wiki/messages-system-working-with-message-contexts/


Matt Shane

November 7, 2019 at 10:27 am

ah – I think I understand how it works now.

Thank you 🙂

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Updated by  Matt Shane 1 week, 5 days ago ago

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