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Custom messages no longer sorted alphabetically

Posted: December 5, 2019 at 1:50 am


greyowl

December 5, 2019 at 1:50 am

We have quite a few custom messages. Until recently, when I wanted to send one to a select set of attendees, I was able to choose the correct one from an alphabetically sorted list. Now they are displayed in random order, which means I am more likely to choose the wrong one.


Tony

  • Support Staff

    •

December 5, 2019 at 5:32 am

Hi there,

The message templates have always been sorted by their ID, meaning they are in the order they are created.

However, I created a snippet a while ago to alter order them alphabetically using Javascript available here:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/admin/tw_ee_event_editor_jquery_message_templates_sort.php

So either, your site had that function installed an no longer does, or something is throwing a JS error on the event editor which is preventing the above from running.

The above may have/be in a custom functions plugin or your themes functions.php.

Or if you open up Chrome Dev Tools (or similar) on the editor, do you see any errors in the console?

The support post ‘Custom messages no longer sorted alphabetically’ is closed to new replies.

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Updated by  Tony 4 years, 4 months ago ago

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