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Custom messages no longer sorted alphabetically

Posted: December 5, 2019 at 1:50 am

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greyowl

December 5, 2019 at 1:50 am

We have quite a few custom messages. Until recently, when I wanted to send one to a select set of attendees, I was able to choose the correct one from an alphabetically sorted list. Now they are displayed in random order, which means I am more likely to choose the wrong one.


Tony

  • Support Staff

December 5, 2019 at 5:32 am

Hi there,

The message templates have always been sorted by their ID, meaning they are in the order they are created.

However, I created a snippet a while ago to alter order them alphabetically using Javascript available here:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/admin/tw_ee_event_editor_jquery_message_templates_sort.php

So either, your site had that function installed an no longer does, or something is throwing a JS error on the event editor which is preventing the above from running.

The above may have/be in a custom functions plugin or your themes functions.php.

Or if you open up Chrome Dev Tools (or similar) on the editor, do you see any errors in the console?

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