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Custom Message Creation Issue

Posted: November 26, 2021 at 1:53 pm

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pathwise

November 26, 2021 at 1:53 pm

Hi there!
I have created some Custom Message Templates. When I attempt to duplicate them, by clicking the “Create Custom” button to the right of the previously created message, I get a white screen of death. Nothing happens. I have created many before, and never had this issue. I also made sure to update the plugin, but no fix!


Tony

  • Support Staff

November 30, 2021 at 5:59 am

Hi there,

Thank you for reporting this, I’ve been investigating this issue and found the cause which we will need to push an update out to fix.

I’ve created a ticket with a fix which will be reviewed and tested, once confirmed it will be included in core for the next release which should be pushed later today.


Tony

  • Support Staff

December 1, 2021 at 8:23 am

Hi there,

The update with a fix for this has been pushed live (v4.10.20.p)

If you do not currently see the update within Dashboard -> Plugins then go to Event Espresso -> General Settings, make no changes and just hit save to force an update check.

The update should then show in your plugins menu.

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