Support

Home Forums Event Espresso Premium Custom message addressees

Custom message addressees

Posted: March 14, 2018 at 6:32 am


greyowl

March 14, 2018 at 6:32 am

My events are courses with an instructor and a small number of attendees. I need to send reminder and feedback emails to all registrants of a particular event. For that, I needed to create custom messages and send them to all attendees. But the instructor should also receive a copy of the message. How can I do that, since there’s no ‘Addressee’ field?


Josh

  • Support Staff

March 14, 2018 at 9:33 am

Hi there,
One way to do this would be to add the instructor to the registration list for that class via the admin.


greyowl

March 14, 2018 at 11:25 am

I’m disappointed that you don’t take your clients’ reasonable requests seriously. When I send out those custom messages, I’m in the data-space of a particular event and the author/instructor’s name is surely also present in that data-space. Whey can’t I reference it through a short code in the ‘To:’ field?


Josh

  • Support Staff

March 14, 2018 at 12:19 pm

This is actually very serious: The reason you can’t reference it through a shortcode in the To: field is because if you did, the instructor would get a duplicate email for every registration reminder and feedback email sent. I’m quite certain you don’t want that to happen.

The support post ‘Custom message addressees’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 3 months, 1 week ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!