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Custom message addressees

Posted: March 14, 2018 at 6:32 am

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greyowl

March 14, 2018 at 6:32 am

My events are courses with an instructor and a small number of attendees. I need to send reminder and feedback emails to all registrants of a particular event. For that, I needed to create custom messages and send them to all attendees. But the instructor should also receive a copy of the message. How can I do that, since there’s no ‘Addressee’ field?


Josh

  • Support Staff

March 14, 2018 at 9:33 am

Hi there,
One way to do this would be to add the instructor to the registration list for that class via the admin.


greyowl

March 14, 2018 at 11:25 am

I’m disappointed that you don’t take your clients’ reasonable requests seriously. When I send out those custom messages, I’m in the data-space of a particular event and the author/instructor’s name is surely also present in that data-space. Whey can’t I reference it through a short code in the ‘To:’ field?


Josh

  • Support Staff

March 14, 2018 at 12:19 pm

This is actually very serious: The reason you can’t reference it through a shortcode in the To: field is because if you did, the instructor would get a duplicate email for every registration reminder and feedback email sent. I’m quite certain you don’t want that to happen.

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