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MIKE ST MARIE
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February 17, 2013 at 1:42 pm
I’m trying to customize several tickets for our various events. I have the latest version of EE and Ticketing. I have created a folder:
/uploads/espresso/templates/tickets/templates in which I’ve put my template files. I go into Ticket Templates and create my individual templates, and I can see each template file I’ve put into that directory. However, when I add an attendee and then view their ticket, the file /plugins/espresso-ticketing/templates/index.php is the template that is being displayed.
I have no idea if this bit of code is related, but in espresso.php, line 368
if ( file_exists(EVENT_ESPRESSO_UPLOAD_DIR . "ticketing/template.php") || function_exists('espresso_ticketing_version') ) {
I can find no trace of that file.
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Dean
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February 18, 2013 at 12:45 am
Hey Mike,
Have a look at this article here https://eventespresso.com/wiki/how-to-create-a-custom-ticket/ I did an example ticket.
Have you made sure that the event that the attendee is attached to has the right ticket selected for it?
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MIKE ST MARIE
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February 18, 2013 at 8:39 am
Ok, I take all that back, well, some of it. I don’t think EE is even recognizing that I have custom templates.
Here we go:1. Removed all custom templates
2. Here is my file structure:
3. Here is a shot of setting up a template. EE does not recognize the files:
- Move the files into the ticketing folders:
- Now EE sees those files:
The issue isn’t my ability to create the templates, but rather EE’s ability to recognize and use them. At least that what it seems. I’m pretty sure I followed the instructions to the letter, and hopefully my folder structure is correct. I hope the images will help, perhaps someone will see a misstep somewhere.
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MIKE ST MARIE
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February 18, 2013 at 11:17 am
Alternately, you can give me which files control how these templates are handled and I can have a quick look. I’m pretty handy with PHP, and I love solving problems like this, it’s just that looking through each plugin file would drive me bat$h!t crazy. I’ll share any findings and solutions necessary to resolve this.
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MIKE ST MARIE
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February 18, 2013 at 7:04 pm
Ok, here it is. There are 2 conflicting sets of instructions. The article Dean posted is correct, while the PDF instructions that come with the ticketing add-on are incorrect. I’m not one to search all over a large number of posts, especially if there are instructions included. I would seriously consider updating the PDF instructions. There are also references to files named index.html and basic.html, which should probably be index.php.
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Dean
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February 19, 2013 at 6:06 am
Hi Mike,
Thank you for pointing out about the PDF error, there is a ticket raised to change/remove that.
Can I confirm that you have it up and running now?
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MIKE ST MARIE
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February 19, 2013 at 7:22 am
It is up and running now, happy as a clam. Thanks!
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Dean
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February 19, 2013 at 10:00 am
Excellent, ill mark this resolved!
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