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Custom Email Templates with Multiple Event Registration Add-on

Posted: February 13, 2019 at 11:15 am


February 13, 2019 at 11:15 am

Hey there,

I have been using the MER add-on and recently realized that my custom email templates are ignored when a customer signs up for multiple events. It looks like they get a generic global email. I generally need my attendees to receive specific information prior to attending the events. How can I set it up so that attendees will receive the correct email template for each course they are registering for?



  • Support Staff

February 14, 2019 at 3:49 am

Hi there,

Currently, it’s not possible to use Custom Templates with MER active and a user registering across multiple events.

If it is required that you use custom templates for specific event date you’ll need to de-activate the Multi-Event Registration add-on to do so and have users register onto each event.

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Updated by  Tony 1 week, 1 day ago ago

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