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teta
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August 23, 2012 at 6:55 am
Hi,
When I export attendee data to excel by event my custom question data exports without a problem, but the custom questions do not export when I try to export all attendee data (from event overview). I’m running 3.1.19. Thanks!
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Seth Shoultes
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August 23, 2012 at 9:01 pm
This was fixed in the latest version of EE. I would suggest updating.
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teta
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August 23, 2012 at 11:14 pm
I tried updating to 3.1.26 and executing a bulk download. The custom questions still aren’t appearing in the CSV.
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Chris Reynolds
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August 24, 2012 at 4:31 pm
Can you send WordPress admin level log in credentials via the contact form on this page? https://eventespresso.com/contact/
Select the “I am sending login info as requested” department form.
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Dave
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August 31, 2012 at 7:09 am
I am having the same problem, If I click export all attendees it doesn’t give me the custom questions. I am on version 3.1.26
Dave
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This reply was modified 11 years, 7 months ago by
 Dave.
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Lisa Deschambault
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August 31, 2012 at 2:03 pm
Can’t figure out what I am doing wrong…I am exporting attendees list and it is not giving me the name and email address…I am getting the other fields but not these 2. What I am doing wrong?
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Seth Shoultes
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September 3, 2012 at 10:51 am
I think what happened is that we modified the exports for individual events to pull the name, email, address etc question data from the attendee questions table instead of the attendee table. It should be an easy fix. I will try to add it to the next version.
For now it may be best to go into each individual event and export the attendees that way.
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Seth Shoultes
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September 3, 2012 at 11:07 am
We are getting ready to release an update this week, but I am not sure this update will be in there in time.
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Seth Shoultes
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September 3, 2012 at 11:23 am
@teta I was just looking at this on my test server, but I am unable to reproduce it. It seems I am able to export all of the data without a problem. So it may be a database issue with your site.
I am going to install a plugin so I can look at your DB.
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Lisa Deschambault
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September 3, 2012 at 12:55 pm
Ok thanks! I just exported by class and got the info I needed for now but it would sure be a time saver if I could export the whole thing at once 🙂
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Seth Shoultes
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September 4, 2012 at 12:23 am
I found the issue and have added it to the upcoming version 3.1.27.
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teta
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September 4, 2012 at 9:41 am
@seth: great to hear, thanks!
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Dave
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September 4, 2012 at 11:41 am
That sounds great, do you know when 3.1.27 might be released
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Chris Reynolds
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September 4, 2012 at 4:58 pm
We need to test a few things before releasing it but we hope to have it ready this week.
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teta
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September 18, 2012 at 10:24 pm
Hello,
I just updated to 3.1.27. The custom questions still aren’t showing in the export.
Thanks,
Terrence
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Seth Shoultes
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September 24, 2012 at 2:46 pm
@Terrence our developers are looking into the issue.
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teta
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October 23, 2012 at 9:22 am
Hello, just checking back to see if any progress has been made on this issue.
Thanks,
Terrence
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