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Currupt Event need to move attenedees to new event

Posted: November 30, 2012 at 2:01 pm

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Stuart Wightman

November 30, 2012 at 2:01 pm

I wanted to know if it is possible to move attendees to a new event and retain all links sent in emails, QR code functionality, and payment information.

I have an event that has become partially corrupt and will not scan QR codes properly. Creating a new event and testing has fixed this issue so I want to see if I can fix the live event by creating a new event and copying attendees over to the new event.


Stuart Wightman

December 4, 2012 at 9:54 pm

Bump


Stuart Wightman

December 5, 2012 at 3:03 am

bump


Josh

  • Support Staff

December 6, 2012 at 7:29 am

Hi Stuart,

It would likely be the simplest to fix the corrupt event. It might be an entry in the database that needs to be updated.

I can take a look at the database if you can send up WordPress admin credentials via our contact form:

If this is possible, please send WordPress admin level log in credentials via the contact form on this page: https://eventespresso.com/contact/

Select the “I am sending login info as requested” department form.

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