Home Forums Wait List Manager Add-on Curious case with Auto Promote Registrants & Auto Approve Registration

Curious case with Auto Promote Registrants & Auto Approve Registration

Posted: February 1, 2018 at 9:02 am


February 1, 2018 at 9:02 am

I’m trying out the Waiting List Manager with the following set up:
– Event’s default registration status is “Approved”
– Event’s Wait List Auto Promote Registrants = Yes
– Ticket is connected with a LearnDash course, via plugin LearnDash LMS – Event Espresso
– A custom function is added to AHEE__EE_Registration_Processor__trigger_registration_update_notifications, so that it’s called when a registrant is approved for an event.
add_action( ‘AHEE__EE_Registration_Processor__trigger_registration_update_notifications’, ‘my_custom_function’, 1, 2 );

Expected behaviours: when a registrant is promoted from the Wait List, she should
1. be automatically approved for the event
2. receive the Registration Approved email
3. be automatically enrolled in the connected LearnDash course
4. the custom function is called

However, my test results are:
1. yes, the registrant was automatically approved
2. no, registrant only received the Registration Promoted From Wait List Notification email, not the Registration Approved email
3. no, registrant wasn’t enrolled in LearnDash course
4. no, the custom function wasn’t called

I’m curious to know why 2, 3, 4 weren’t triggered. It seems to me as if only the registration status were changed to “Approved” and many other things of a registration process weren’t running.

Any suggestions would be much appreciated!!! Thanks!


  • Support Staff

February 1, 2018 at 1:29 pm

Hi Daniel,

I think that’s something they still need to work out before the Wait List add-on is ready for official release.


February 1, 2018 at 7:38 pm

Thanks, Josh! Glad to hear dev work is still going on. Do I need to request these features somewhere to bring them to the team’s attention? Or are they already on a list of things to develop?


  • Support Staff

February 2, 2018 at 1:59 pm

This has been brought to the developer’s attention. Thank you for beta testing and reporting the issue here.


February 5, 2018 at 12:16 pm

Hi Josh

When do you guys expect the add-on to be released? We start selling our 750 something courses on the 6. of march and would be glad if we could use this feature.



  • Support Staff

February 5, 2018 at 1:12 pm

Hi Philip,

The release date will really depend on how many more development hours and testing hours will be required to work out all of the bugs that have been reported so far.


  • Support Staff

February 15, 2018 at 3:20 pm

Hi Daniel,

I have an update from the developer with regards to your expectations that a Registration Approved email being sent after auto promotion:

The expected behaviour is that the Registration Promoted From Wait List Notification email is generated.

Remember that even though a Wait List registrant may have been “promoted” to Approved, they still have not yet completed the reg process, ie: they have not filled out the registration form which needs to be done before their registration is truly considered complete. The “Registration Promoted From Wait List Notification” message includes a link to the registration checkout page and once the registrant completes the reg process, they will receive the Registration Approved email.

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Support forum for the Wait List Manager add-on for EE4. Documentation for the Wait List Manager add-on.

Status: closed

Updated by  Josh 11 months, 1 week ago ago

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