Posted: May 9, 2016 at 6:25 am
Hi, I’m trying to import the CSV-file (that has been exported from EE4) into excel. I get the results cut and on different rows. The problem happens when someone has put a line break into a text area (custom registration form). Then the data isn’t imported correct. Anyone that has a solution? Either in EE4 or in Excel. Thanks, |
|
Hi Jakob, I can check into this for you. Are you seeing this issue on the latest release? https://eventespresso.com/wiki/ee4-changelog/ Next, could you share the custom question types (e.g. textarea) that are in use in your custom registration form? We’ll then test this out on our testing site. Thanks — |
|
Yes, the version is 4.8.43.p. In the form we are using text, textarea, checkboxes and radio buttons. But it’s only when there is a line brake added to the text area we got a problem (it’s only possible to add line brakes on text areas). I could send you our csv list if you would like to have a look. |
|
Hi Jakob, I’ve just added a couple of registrations using a text area within the question group and added multiple returns within that text area. It did not cause any problems within the CSV – http://take.ms/FpASv On load it only shows a single line but no other problems. If you can send me a copy of your CSV I’ll see if I can spot anything with that, you can send it to support[at]eventespresso.com Please include a link to this thread within the email so we know what it is for. |
|
Which version of Excel are you using? Can I ask why you need to import the CSV and not just open it within Excel? |
|
It’s office 365 the updated version. I have sent a picture how it looks like when opening it directly in excel. |
|
I’ve sent you an amended version of your CSV file, can you try opening that and let me know how that looks please. |
|
Thanks for your help Tony! This code solved the problem:
|
|
I’m glad that function worked for your Jakob 🙂 I have added that to our code snippet library here: |
|
The support post ‘CSV-import problem’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.