Support

Home Forums Event Espresso Premium CSV Export of registrations not working

CSV Export of registrations not working

Posted: December 1, 2021 at 12:55 pm


NewEEUser

December 1, 2021 at 12:55 pm

After we upgraded to 4.10.19.p from 4.10.18.p when we do a filtered export the filtered export exports all of the registrations not the filtered selection. Is there a known issue?

Mitko


Tony

  • Support Staff

December 2, 2021 at 4:26 am

Hi there,

Thank you for reporting this.

I can reproduce this issue locally and have opened a ticket for our developers to investigate this further.


NewEEUser

December 2, 2021 at 11:51 pm

Thank you Tony. Do you have an update on when this might be fixed and an update released?


Tony

  • Support Staff

December 3, 2021 at 2:38 pm

We’ve found the cause and created a ticket to fix, which will be reviewed and then included in the next version of EE due out on Monday.

If you are comfortable with PHP at all you can apply the current fix manually if you prefer, in event-espresso-core-reg/core/libraries/batch/JobHandlers/RegistrationsReport.php

Line 57 should be:

$query_params = maybe_unserialize(stripslashes($job_parameters->request_datum('filters', array())));

Change that to be:

$query_params = maybe_unserialize($job_parameters->request_datum('filters', array()));

Note the fix we include in the update may well be different from the above but as its due to be included in the next release it wont matter.


Tony

  • Support Staff

December 7, 2021 at 6:28 am

Hi there,

The latest version of EE4 (v.4.10.22.p) has been pushed live and has the above fix in place for this.

Please update to that version and confirm if it fixes your issues.

Note, if you don’t see the update available on the site yet you can force an update check by navigating to Event Espresso -> General Settings and just hitting save.

The support post ‘CSV Export of registrations not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso