|
Affinity
|
October 20, 2016 at 4:44 pm
Hi there,
Since updating to 4.9.12.p , our client is reporting that the CSV download of registrations now includes incomplete, abandoned, and unpaid registrations, whereas before it did not include those registrations.
I’ve viewed the changelog but I didn’t see any information about this change. Can you confirm whether this is a planned change, or if there is something going wrong that we need to fix? If it’s a planned change, we’ll need to make some adjustments to our workflow.
Thank you!
|
|
Lorenzo Orlando Caum
|
October 21, 2016 at 6:47 am
Hi there,
I was running some testing on Event Espresso earlier this morning for an upcoming payment gateway so I pulled some records and it doesn’t appear that the behavior has changed.
Approved registrations and registrations pending payment are shown:
https://cl.ly/1E193y1I1E1C
Did you upgrade from a very old version of Event Espresso 4 (e.g. 4.6.x)?
—
Lorenzo
|
|
Affinity
|
October 21, 2016 at 10:29 am
Hi Lorenzo,
I believe we updated from 4.9.7.p , so not too much of a jump.
I’m seeing the following in our csv export: Approved, Cancelled, Incomplete, and Pending Payment .
Screenshot: https://www.evernote.com/l/AU3d1Z-iHJ5I86WZ9mIajKO7Bji-Vrf_Mwk
Any idea what might be going on? Thanks for your help!
|
|
Josh
|
October 21, 2016 at 11:32 am
Did you or a developer on your team make some edits directly to EE4 core so that the CSV export did not include non-Approved registrations? The reason I ask is because the CSV export always has displayed Approved, Cancelled, Incomplete, and Pending Payment registrations.
|
|
Affinity
|
October 21, 2016 at 4:48 pm
Thanks Josh, I’ll try to find out more from our end. Thanks for confirming the expected behaviour.
|
