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Cross registrations on users

Posted: April 28, 2019 at 5:00 am

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MR DECLAN J MAIR

April 28, 2019 at 5:00 am

Hi,

A weird issue has come to light between two users who book via the site.

They attend the same class, and it their booking are crossing into each others accounts. As in they can see each others bookings (made from different accounts). This is a very odd issue but very concerning as we take privacy very seriously so this shouldn’t be happening.

I have their account details and can share these privately.

Thanks,
Declan


Tony

  • Support Staff

April 29, 2019 at 6:44 am

Hi Declan,

Without seeing the accounts there not much we can troubleshoot yet, so let’s start with those.

You can use this form to send details securely:

https://eventespresso.com/send-login-details/

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