Adding tickets to a cart and then clicking on “proceed to payment” is getting me a few errors. Please help, we have a major festival coming up.
I am on version 4.10.38 – not ready to upgrade to 5 until after the festival. I did not make any changes to the code.
The main one reads: An error has occurred: The “payment options” registration step was not initialized properly. EE_Checkout – set_reg_step_initiated – 653
Also getting an error with one ticket in the basket: There was a total of 9 tickets in the event queue but only 1s registration was processed. EE_SPCO_Reg_Step_Attendee_Information – process_reg_step – 959
That issue was related to an update which changed something in a class, which then needed to be updated for another use case, its unlikely to be related to your issues because you haven’t updated.
Before moving forward, I noticed you are using Meta Pixel, we’ve had a few reports of issues with that plugin due to their latest update.
Can you temporarily disable that plugin and retest, same issue?
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