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Critical Error With Mail Poet 3 Plugin Critical Error when Mail Poet 3 deactivat

Posted: June 28, 2020 at 4:13 am


InfinityBC

June 28, 2020 at 4:13 am

Hi All

I hope you can help.

I’m running buddyboss platform with memberpress and Mail poet.

Installing Event Espresso gives a full critical which breaks the whole back end.

I can deactivate Mail Poet and Event Espresso will install and bring up the Welcome to Event Espresso 4.10.6.p screen. (The event espresso screen isn’t in the menus on the left as all other plugins.)

Option 1 has a text strike through –

Step 1: Visit your Organization Settings and add/update your details.

When I click Organization Settings, it give a plugin error of –
There has been a critical error on your website. Please check your site admin email inbox for instructions.

Learn more about debugging in WordPress.

Also when in this state it stops allowing posts and custom posts to be editable.

A little bit stuck where to go, will there be more conflicts? Any other know conflicting plugins?

Thanks all


Tony

  • Support Staff

June 29, 2020 at 8:34 am

Hi there,

We need to know the full error that is being thrown to know what is happening here.

Your host will normally have a section on your control panel to view any errors being thrown, if you check there an search for ‘fatal error’ what do you see?

Or, another option is to add this code to your site’s wp-config.php file:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug

Then any errors will be logged to /wp-content/debug.log

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: publish

Updated by  Tony 3 months ago ago

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