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Critical Error when using Importer

Posted: May 6, 2023 at 4:58 pm


May 6, 2023 at 4:58 pm

I am gettting this error when I use the importer. I have seen other posts with this problem but no solution. Please help, it is really important that I can import attendees.

Fatal error: Declaration of EventEspresso\AttendeeImporter\domain\services\batch\JobHandlers\AttendeeImporterBatchJob::create_job(EventEspressoBatchRequest\Helpers\JobParameters $job_parameters) must be compatible with EventEspressoBatchRequest\JobHandlerBaseClasses\JobHandlerInterface::create_job(EventEspressoBatchRequest\Helpers\JobParameters $job_parameters): EventEspressoBatchRequest\Helpers\JobStepResponse in /home/customer/www/ on line 75


  • Support Staff

May 9, 2023 at 12:54 pm

Hi there,

​I have just pushed an update live for the Importer add-on to fix this, but it will not show as available on your site just yet.

​Go to your account page and download version 1.0.3.p of the importer add-on.

​Then on the site itself go to Dashboard -> Plugins -> Add new -> Upload plugin.

​Select the .zip file you just downloaded and upload it. WordPress should tell you there is a version installed already and ask if you want to replace it.

​Confirm the plugin matches (except the version number) and click to replace.

​The importer add-on should now work for you.


May 15, 2023 at 6:45 pm

I am still getting an error when using the importer although it gets a little further. Is there any resultion to this? I am not able to deliver my project because I can’t umport the registrants.


  • Support Staff

May 16, 2023 at 4:18 pm

Hi thee,

I noticed you found the cause of this in another thread so adding a link to that here for any future readers:

The support post ‘Critical Error when using Importer’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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