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rdymond
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November 1, 2016 at 3:52 am
I just purchased the latest everything bundle.
I installed the EE-4 core on my staging server on godaddy’s managed wordpress service. I immediately got the following critical error:
“Event Espresso has detected that wp_cron is disabled. It’s important that wp_cron is enabled because Event Espresso depends on wp_cron for critical scheduled tasks.”
Now I can understand an error if I was on some noname hosting provider, however I am on GoDaddy Word Press Managed Services. Have you heard of Godaddy? Yes? Great! So whytf am I getting a critical error upon installing your software after paying $280??!
This is a total fail. Don’t blame Godaddy because they bla bla bla. This is your product. It should work on Godaddy. It is completely up to you to fix it so that it does work on godaddy, or find developers who can.
Signed an unhappy customer at 3:49 AM.
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Josh
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November 1, 2016 at 6:42 am
Yes we’ve heard of GoDaddy, and we’ve worked with Mendel from GoDaddy on a number of issues they’ve had with their managed WordPress hosting. It’s getting better, but it still has some room for improvement before it can be used out of the box.
This is the first we’ve heard that they’re disabling the wp_cron function, so I can advise contacting Godaddy support and ask them to please enable the wp_cron function for your account. Thanks for taking the time to leave this valuable feedback.
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rdymond
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November 1, 2016 at 12:21 pm
I don’t understand how a professional software organization is not testing their product on all major platforms to ensure it works.
Still getting a blank screen on attempting a single registration for a single event, after manually turning off caching, etc etc.
I will be requesting a refund and going with woocommerce.
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Josh
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November 1, 2016 at 3:09 pm
I don’t understand how a professional software organization is not testing their product on all major platforms to ensure it works.
I’m afraid that’s an incorrect assumption. Thanks for the feedback though!
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