Support

May 17, 2023 at 7:07 am

Hi there,

Can you post the critical error being thrown?

You should have received an email from your site with the stack trace and full error being thrown when you load that page.

If no you can check your server’s error logs around the same time as loading the general setting page for the error there (your host will usually have a section you can view you site’s PHP errors on).

May 17, 2023 at 11:50 am

Hi there,

Is this a new install or an update?

That error looks like you have all countries set not to display any states.

Go to {domain}/wp-admin/admin.php?page=espresso_general_settings&action=country_settings

The page should look something like this:

https://monosnap.com/file/qxozbeToryoyQN5tvLQ1ZBQDGZj5nB

Set that ‘Country Appears in Dropdown Select Lists’ option to yes for at least one country (the default country that loads is fine) and click save (down at the bottom of the settings).

That should remove the error.

May 19, 2023 at 7:24 am

Awesome, thanks for letting us know.