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Vittorio Pennazio
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August 21, 2018 at 2:41 am
We cannot receive payments since last Friday. I’ve made a few tests, also after updating to the very last version of EE4 this morning, but the issue persists: I can get to the payment page, process the payment with Stripe that seems to be approved (I get a green √ ) but then when the EE payment page should update and move to the confirmation page… it gets stuck:
https://cl.ly/311S320F0m1p
I’ve checked on Stripe and there’s no trace of those transactions, so they haven’t gone through. Stripe seems to work fine though, since we also have another plugin (SimplePay) and I’ve made a successful payment through it now.
Since it’s critical (we have customers trying to pay and getting stuck too), I’m opening a token with further details and log.
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Tony
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August 21, 2018 at 4:55 am
Hi Vittorio,
I’m just noting here that we received your support token request and will continue working on this there.
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