Home Forums Event Espresso Premium Credit Card Refund (Not PayPal)

Credit Card Refund (Not PayPal)

Posted: July 23, 2015 at 1:42 pm


July 23, 2015 at 1:42 pm

I searched but all the refund questions seem to involve PayPal, so…

We’re using to handle our CC payments. If I initiate a refund for an event through EE (currently version 4.7.9), will that process an actual CC refund via


Lorenzo Orlando Caum

  • Support Staff

July 23, 2015 at 5:43 pm

Hi Rob, thanks for trying to locate the answer.

In Event Espresso 4, all refunds are a two step process. You would need to first login to your merchant account and process the refund. Then login to your WP dashboard and go to Event Espresso –> Transactions. Then click on the transaction.

You’ll now be viewing the transaction details page. Click on the refund button about midway on the page, then enter the amount along with any details and then save changes.



July 24, 2015 at 9:20 pm

That’s what I thought – thanks for confirming, Lorenzo!

The support post ‘Credit Card Refund (Not PayPal)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Rob 4 years, 7 months ago ago

Topic Tags


This topic is: resolved
Do NOT follow this link or you will be banned from the site!