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Bob Randklev
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March 6, 2017 at 6:52 pm
Customer events have option for Credit card or check and default is set to credit card.
Customer reported credit card is no longer auto chosen as primary but not sure when this stopped happening?
Any ideas/suggestions?
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Tony
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March 7, 2017 at 2:57 am
Hi Bob,
I just ran a test registration on one of the events and the credit card option (Mijireh) was selected by default.
Is this happening on a specific event?
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Bob Randklev
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March 7, 2017 at 6:10 am
Wow thanks for looking, we tried a few and didn’t see the auto select. Flushed cache and still no change.. maybe we didn’t wait long enough. Apparently there’s not setting we needed to change.
Thanks
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Tony
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March 7, 2017 at 6:13 am
Well just to confirm, the setting you would change for this is:
Event Espresso -> Payment methods -> Mijireh.
Make sure the open by default option for that PM is set to yes and the others are set to no.
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Bob Randklev
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March 7, 2017 at 6:30 am
Yes I confirmed that setting before posting here. I thought there may be another tweak but you’re seeing it as default, I’ve tried multiple browsers and the client can’t see the auto selected field but we’ll test from more computers and advise.
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Josh
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March 7, 2017 at 8:05 am
Hi Bob,
I’m posting this screenshot of what that open by default for Mijireh looks like so we’re all on the same page:
https://www.evernote.com/shard/s4/sh/b298526f-9473-4bd8-9b24-ef0db64d7e2f/a581a3d56f51e36fe46fc5e77299d078
Since Mijireh actually takes the payment info on their site instead of yours, the billing form appears after they click on the Proceed to Finalize Registration button.
If the credit card payment option wasn’t auto selected, you’d see a message about mailing in a check payment instead.
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Bob Randklev
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March 7, 2017 at 6:29 pm
We are talking about the page before this. When you choose a class you have to pick Credit card or Check and it used to default to Credit card.
See this screen shot: https://www.evernote.com/l/AAc441AxwBBPAoHwnr2Rx1Lkqm27HxrBnOIB/image.png
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Josh
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March 8, 2017 at 8:25 am
Oh. That was actually a bug that was fixed. Some other users requested that the ticket selector should not select one of the tickets by default. So the developers fixed that. This makes sure the ticket buyer actually chooses an option instead an option getting selected for them.
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Bob Randklev
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March 8, 2017 at 6:18 pm
Ah that’s it, what was a bug to others was a feature to our client 🙂
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Josh
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March 9, 2017 at 3:00 pm
Hi Bob,
You can add the following code to your site to make it always select the credit/debit card option:
function my_ee_change_add_default_ticket() {
wp_add_inline_script(
'ticket_selector',
'jQuery( document ).ready(function($) {
$(".ee-ticket-creditdebit-card")
.find("input.ticket-selector-tbl-qty-slct")
.prop("checked", true);
} );'
);
}
add_action( 'wp_enqueue_scripts', 'my_ee_change_add_default_ticket', 11 );
You can add the above to a functions plugin or into your WordPress theme’s functions.php file.
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