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Creating New Promotion – 404 Error on Save or Save and Close

Posted: September 21, 2019 at 7:05 am


Pete

September 21, 2019 at 7:05 am

Event Espresso (EE4) – Promotions – When I try creating a new promotion, specifically when I hit “Save” or “Close and Save” it returns a 404 Error in the main body of the next page.

FWIW, I tried visiting the WP-Settings-Permalinks page to see if that would help (based on this forums suggestions on other 404 errors), which didn’t help.


Tony

  • Support Staff

September 23, 2019 at 5:24 am

Hi there,

Can you check in the servers error log to see if there is an error being thrown around the same time you crate/save a promotion?

Its possible something is triggering a mod sec rule on the server when you click save, a little strange that it returns 404 though.

If you go to Event Espresso -> Pricing -> Price types.

Do you have any price types in the trash?

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