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rtbievents
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September 16, 2021 at 1:53 pm
Hi there, we’re having an issue in creating and editing custom templates for an event in the messages system. I am the overall admin of the system and one of my users is trying to edit the messsages. They cant seem to create a new template and if they try to click through to edit them, it refuses access.
I have allowed all permissions in the users section (using members) and have eventually granted him admin access but he still cant edit them- any ideas?
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Tony
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September 17, 2021 at 4:42 am
Hi there,
What specific error does it show when he tries to access them?
When you say all permissions, are those EE permissions (the permissions prefixed with ee_)?
Which role does the user have currently?
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rtbievents
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September 19, 2021 at 8:47 am
It comes up as “you do not have access to this path ” (or similar)
All EE permissions are setup under an event organizer profile which he has
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rtbievents
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September 19, 2021 at 8:47 am
It comes up as “you do not have access to this path ” (or similar)
All EE permissions are setup under an event organizer profile which he has
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rtbievents
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September 19, 2021 at 8:47 am
It comes up as “you do not have access to this path ” (or similar)
All EE permissions are setup under an event organizer profile which he has
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Tony
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September 21, 2021 at 5:26 am
Hmm, strange.
I spent some time checking this and the only cap I can that is required is ee_edit_message.
Can I take a look at the user account in question?
If so you can send temp login details using this form:
https://eventespresso.com/send-login-details/
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