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Create New Ticket Not Working

Posted: September 7, 2022 at 10:26 am


September 7, 2022 at 10:26 am


I am running Event Espresso v. 4.10.38p with no add-ons and no other WordPress plugins. When creating a new event, the “Create New Ticket” button does not work. Upon clicking the “Create New Ticket” button, the page refreshes but no new ticket type is added to the event. I have monitored for client-side JavaScript errors via the web browser developer tools console and no errors are reported. By intercepting the HTTP POST request resulting from clicking the “Create New Ticket” button, I observe that the POST form data contains the following invalid data for the new ticket row:


By changing this to the below (on-the-fly, via Burp’s interception capabilities), the new ticket type is correctly created.


While I have been able to develop a workaround to meet my acute need, it is cumbersome to have to intercept and modify the application’s in-flight POST requests to make it work properly. Can you please fix the client-side JS to send the correct POST form data upon clicking the “Create New Ticket” button?



September 7, 2022 at 11:14 am

This was resolved by performing the “Reset Event Espresso Capabilities” and “Reset Event Espresso Tables” operations under Event Espresso > Extras > Maintenance > Reset/Delete Data.

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