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Coupon Code in Shopping Cart

Posted: July 2, 2014 at 4:04 pm

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Stacey Lindsay

July 2, 2014 at 4:04 pm

I have the coupon code showing up in my shopping cart for the multiple but it doesn’t work and shows some code in the space beside the field.


Lorenzo Orlando Caum

  • Support Staff

July 2, 2014 at 8:29 pm

Hi Stacey,

Do you have a screenshot or a link available to the page so we can see the issue?

Thanks


Lorenzo


Stacey Lindsay

July 2, 2014 at 9:20 pm

Yes, here is a link, just add a few things to the cart and view the cart, scroll to the bottom and you will see it…
http://gbump.com/goosebump-upcoming-events/exhibitor-opportunities/


Dean

July 3, 2014 at 3:17 am

Hi Stacey,

I’m going to say that the theme is causing this, you can test it by temporarily swapping to another theme or by using the Theme Test Drive plugin.

I can’t see exactly what it is doing, but it appears to be incorrectly formatting the content as the input field for the coupon code is riddled with break tags, breaking the input field http://take.ms/fPtcc

TO fix this you would either need to edit the them to resolve the formatting issue or refer to the theme authors for support.

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