Support

Home Forums Event Espresso Premium Country "Germany" has disappeared from Dropdown Select menu

Country "Germany" has disappeared from Dropdown Select menu

Posted: September 11, 2022 at 7:14 am

Viewing 1 reply thread


IBF

September 11, 2022 at 7:14 am

Hi Tony,
meanwhile I was able to set up a new event for Kenya successfully. There is one problem though. In Settings, the Country “Germany”, where our last conference took place – has disappeared from the Dropdown “Select Country” menu. I tried to fix this by installing the main plugin again, but this did not help, the problem remains. Can you please bring back Germany for us? We need Germany because also for the conference in Kenya we will participants from Germany.
You still have all the login details to our website (WordPress admin backend and cPanel), because I submitted the credentials to Event Espresso only a few days ago.
Thanks in advance for your reply.

Kind regards,
Mario


Tony

  • Support Staff

September 12, 2022 at 11:38 am

Hi Mario,

The country ‘Germany’ has been renamed to ‘Kenya’.

So you had Kenya listed twice, one of those was Germany and I could tell based on the ISO Code:

https://monosnap.com/file/QhWRzXOdv3uttZGx1tqaTRXCjb65Lm

I’ve changed the country name back to Germany for you, however the current settings should also be updated for that country again so that if you use it again the correct currency is used.

Viewing 1 reply thread

The support post ‘Country "Germany" has disappeared from Dropdown Select menu’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso