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Country Designation

Posted: March 26, 2015 at 9:35 am

Viewing 9 reply threads


Haewon Helen Whang

March 26, 2015 at 9:35 am

Why do all my event tickets say Africa/Azer? I have the general setting set to the U.S. Is there a way I can make all the tickets say US (EST) instead of having to go into each event and change the setting? I would appreciate a prompt response!


Tony

  • Support Staff

March 26, 2015 at 9:51 am

Hi,

Which setting are you changing within the event?

Can you link me to an event so I can see where this is happening please?


Haewon Helen Whang

March 26, 2015 at 12:16 pm

It is an email the registrant gets when he checks out.

Also, where can I fix this typo “Innn” shown on the top text at this link.

http://englishhound.com/registration-checkout/?ee=_register


Lorenzo Orlando Caum

  • Support Staff

March 26, 2015 at 12:37 pm

Hi, browsing directly to that link will show an empty event queue message.

Can you provide a link to an event?

Thanks


Lorenzo


Haewon Helen Whang

March 26, 2015 at 12:47 pm

I don’t follow. Why can’t you just click on the link I provided above. It works when I click on it. Why does it say “Innn” where it says:
Step 1 – Attendee Information

Innnn order to process your registration, we ask you to provide the following information.
Please note that all fields marked with an asterisk (*) are required. How can I change that?

Also, why does the event ticket say Africa when I have my general setting in the U.S.


Lorenzo Orlando Caum

  • Support Staff

March 26, 2015 at 12:50 pm

Hi, the link that you provided will only show registration checkout if I’ve already started registration checkout.

Could you provide a link to any event / class / course on your site for Event Espresso?


Lorenzo


Haewon Helen Whang

March 26, 2015 at 1:05 pm

Just go to any class and any teacher and time slot and hit the select button.

http://englishhound.com/learning-room/classes


Lorenzo Orlando Caum

  • Support Staff

March 26, 2015 at 3:25 pm

Hi, I’m seeing the following:

http://cl.ly/image/0S3E081y0m0V

Could you provide a screenshot of the issue?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Also, if this occurs with a certain web browser, then do let us know.

Thanks


Lorenzo


Haewon Helen Whang

March 26, 2015 at 3:57 pm

I am unable to paste the screenshot onto this screen. It is a simple question. The first link in your response, do you notice the tiny text under Step 1 – Attendee Information that says “Innnn order to process your registration….” The word Innnnn is misspelled — where do I go in Event Espresso to fix this? I have no idea because my programmer bailed so I don’t know how to navigate this.


Lorenzo Orlando Caum

  • Support Staff

March 26, 2015 at 4:05 pm

Hi, that may be a typo in a custom language file as it is spelled correctly in the core plugin.

Try this sample coding to correct the typo:

//* Change the messaging on registration checkout page
add_action('FHEE__registration_page_attendee_information__attendee_information_pg', 'ee_custom_messaging_fix_typo' );
function ee_custom_messaging_fix_typo() {
return 'In order to process your registration, we ask you to provide the following information.%1$sPlease note that all fields marked with an asterisk (%2$s) are required.';
}

It can be added to your child theme’s functions.php file (do not include the opening php tag) or a site specific plugin:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/


Lorenzo

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