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Correct Site License key, but can't auto update..

Posted: February 18, 2013 at 7:47 am

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Taylor Campbell

February 18, 2013 at 7:47 am

Hi — I’m getting this error message:

> You have the correct Site License Key for Event Espresso but your
> current membership access only allows for automatic upgrades on one
> domain. Please log into your account to manage your Site License Keys
> or purchase a support license now.

The key is active on my domain (per my Account page).

Found several similar problems, guessing you need to reset my key so I can try it again.

Thanks for your help, let me know if you need more information.

Site: http://goochlandfreeclinicandfamilyservices.org/


Josh

  • Support Staff

February 18, 2013 at 8:43 am

Hi Taylor,

What we will do is give you a brand new key, so you can remove the key you have now and enter the new key that’s on your account page.


Taylor Campbell

February 18, 2013 at 10:54 am

Thanks, that worked.

I did have an issue updating the main plugin.

> Download failed. SSL certificate problem, verify that the CA cert is
> OK. Details: error:14090086:SSL
> routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed.

The Calendar addon update worked, since it wasn’t accessing an https server.

I found this code here (https://github.com/UCF/Theme-Updater/issues/3), and added it to my theme functions.php file. Then the update worked. I don’t know if this is an across the board issue, or something with my setup (Windows server).

add_action('http_request_args', 'no_ssl_http_request_args', 10, 2);
function no_ssl_http_request_args($args, $url) {
    $args['sslverify'] = false;
    return $args;
}

Anyway, thanks! All is well for me now.


Josh

  • Support Staff

February 19, 2013 at 8:17 am

Hi Taylor,

Thanks for the update. We’re actually looking into a way to bypass the SSL check when there’s no other way, but without bypassing all other times it checks. With your Windows server, that might be the only way to get that to work.

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