Support

Home Forums Event Espresso Premium correct procedure for groups of registrants each with various different tickets

correct procedure for groups of registrants each with various different tickets

Posted: November 21, 2013 at 7:27 am


Rufus Casey

November 21, 2013 at 7:27 am

I can’t seem to get the hang of this. I’ve read all the instructions, comments, and if it’s not one issue it’s another.

What I’m trying to accomplish, is allowing multiple people to register at the same same, and also for those people to purchase different tickets (for example kids and adults).

When I have 2 ticket prices for an event, only one price shows in the event list.
When I add to cart, the cart remains priced at $0 with an error message saying i need to select between (max group size 1-4) but when I click the edit cart it doen’t allow me to add qty of tickets at each level.

What am I missing? Is there an actual step by step for creating this exact situation? Please help I’m going crazy here

  • This topic was modified 5 years, 10 months ago by  Rufus Casey. Reason: typo in header


Tony

  • Support Staff

November 21, 2013 at 7:50 am

Hi Rufus,

The events are actually being added twice to the cart which should not be happening.

Which shortcode are you using on the winter2014 page?


Rufus Casey

November 21, 2013 at 10:24 am

Hi Tony,
I’m just using [ESPRESSO_EVENTS]


Tony

  • Support Staff

November 21, 2013 at 11:00 am

Hi Rufus,

You have the Volume Discounts Add-on enabled. Can you try disabling that and see if everything then works?


Rufus Casey

November 21, 2013 at 11:06 am

Can i get a refund if I can’t get this working? I’ve wasted too much time already on what should be a simple setup. I mean, I can draw on paper how this thing should work. Support has been great but why do so many people need support?


Rufus Casey

November 21, 2013 at 11:32 am

omg that was it. THANKS.


Tony

  • Support Staff

November 21, 2013 at 11:42 am

No Problem šŸ™‚

Do you use want to use the Volume discounts add-on?

I suspect either the add-on itself or the event is incorrectly setup for Volume discount.


Rufus Casey

November 21, 2013 at 12:44 pm

originally I wanted (and still do actually but can’t figure it out) a season pass which would be valid each weekend. I was trying to get the volume discount to decrease the total price of all weekends in the winter to match the price of just one ticket. So they buy 1 ticket for $145, and get registered for all 25-ish events, but only pay for one event. I was using the volume discount to try to accomplish this, but the % discount applies to the total, and can’t be set to the total ABOVE the threshold (which would make my workaround actually work!).
If you have suggestions of how to get my actual desired outcome, please let me know. I read the season tickets example but it’s a different situation to mine.


Josh

  • Support Staff

November 22, 2013 at 11:45 am

Hi Rufus,

One idea that might work would be to make the season ticket its own event.

With your two other issues:

What Iā€™m trying to accomplish, is allowing multiple people to register at the same same, and also for those people to purchase different tickets (for example kids and adults).

The way to accomplish this in Event Espresso 3.x is to force all the registrations to go through the cart. This will allow people to select both kids and adults-priced tickets in the same transaction. There is a step by step guide here:

http://eventespresso.com/wiki/multiple-events-registration-use-add-to-cart-link-instead-of-default-registration-form/

When I have 2 ticket prices for an event, only one price shows in the event list.

The event list will only display one price. We are working on a way to make this display more prices. In the meantime, there are ways to make it display a list of prices. There is some example code with instructions on how to apply the customization in this gist:

https://gist.github.com/sethshoultes/ab1e992668cf3166a686

The support post ‘correct procedure for groups of registrants each with various different tickets’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 5 years, 10 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!