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keystoneintl
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November 28, 2023 at 3:54 pm
Hi I am using X-Theme/Cornerstone on my site. When Event Espresso is activated Cornerstone will not load, instead I get “Oops! The page you are looking for is no longer here”. When EE is deactivated, there are no issues accessing Cornerstone.
Appreciate any help
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Rio
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November 28, 2023 at 5:59 pm
have you tried resaving the permalinks?
you can do that by going to your WP dashboard -> Settings -> Permalinks then save it.
Was there any visible error message aside from the one you shared? Did you try to enable your WP Debug? do you see any error?
Check the guide here. https://eventespresso.com/wiki/troubleshooting-checklist/
thanks
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keystoneintl
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November 28, 2023 at 6:48 pm
Hi Rio,
I have re-saved permalinks.
There are no other errors other than not being able to access Cornerstone.
I have enabled WP Debug, and there are no errors.
Is there a compatibility issue with Theme X Pro?
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Rio
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November 29, 2023 at 4:52 am
There’s no report about Theme X pro.
https://eventespresso.com/wiki/known-third-party-plugin-theme-conflicts/
can you share the theme to us and will try it on our end? or it is a paid theme?
You can also send us log-in detail and and we will look for that error? did yout try different theme to check if everything is fine?
https://eventespresso.com/send-login-details/
thanks
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