Support

COPPA

Posted: November 1, 2012 at 4:49 pm


Jason Rafff

November 1, 2012 at 4:49 pm

Does anyone have a way to make the registration forms COPPA compliant?


Sidney Harrell

November 1, 2012 at 7:10 pm

As far as I can interpret (http://www.coppa.org/comply.htm), all you need is a link to your privacy policy if you are collecting information for internal use only.


Jason Rafff

November 2, 2012 at 7:14 pm

No according to coppa you can not gather personal information electronically from anyone under 13 years old. Since my events are open to all ages, I need to make sure a 13 year cannot submit their email address or phone number.

Typically on a form for instance, you can have users enter a birthday and redirect them if they are under 13.


Chris Reynolds

  • Support Staff

November 23, 2012 at 4:38 pm

@jason

Typically on a form for instance, you can have users enter a birthday and redirect them if they are under 13

That’s not necessarily true. I’ve seen lots of forms that simply have a checkbox saying “I acknowledge that I am over 13 years of age” (or whatever age requirement). That is something that’s possible with Event Espresso. Just create a required question with that as the “question” and only one response (I acknowledge).


Jason Rafff

November 27, 2012 at 1:26 pm

Agree some companies do that, but according to our lawyers with recent case law and fines that were given out that no longer will hold up in court.


Josh

  • Support Staff

November 27, 2012 at 2:40 pm

Hi Jason,

Would it work to only ask for a Parent or Guardians email address?

I’ve created a feature request ticket so the dev team is aware of this issue. If the only way to make the registration form COPPA compliant is to redirect someone away from the form by using an age selection question, then it would involve some custom development. At the very least, some custom jQuery could be added to add some “Age” validation, and not allow the form to be submitted if it didn’t meet the criteria.

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