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Mike Doughty
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November 27, 2017 at 10:56 am
Hi,
We are using EE4 for our registration page. When trying to register, selecting the quantity of tickets and selecting register I get a message to say I need to enable cookies for my browser, however it appears allowing cookies is enabled.
https://www.screencast.com/t/5GmrE6ktZs8
https://www.screencast.com/t/CTkKirJQvW
How can I fix this.
Thanks, Mike
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Josh
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November 27, 2017 at 11:09 am
Hi Mike,
You’ll need to contact WPEngine support and ask them to exclude the PHPSESSION cookie for the site’s cache.
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Mike Doughty
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November 27, 2017 at 11:37 am
Hi Josh,
They have now done that, and the issue still persists.
Thanks, Mike
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Josh
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November 27, 2017 at 11:45 am
You’ll also need to make sure the pages handle the checkout are excluded from the cache. Normally a WP site will use Pretty Permalinks, but I see your site isn’t using those and is using Default Permalinks instead. For example the site’s registration checkout page is ?page_id-5. That page, as well as the other pages that display the ticket selector like
?espresso_events=*, will need to be excluded from the WPEngine cache.
More information here:
https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/
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