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Controlling Customer Reference Number field in PayEezy report

Posted: July 30, 2020 at 1:21 pm


UHHmarketing

July 30, 2020 at 1:21 pm

This topic was brought up a year ago but doesn’t look like a resolution was reached. https://eventespresso.com/topic/send-customer-reference-number-to-payeezy/

We are encountering the same issue. In the report we receive from PayEezy, the Customer Reference Number field is blank, but we would like to populate that field with the name of the event, in order to track payments and sort them properly. How can I affect that field?


Tony

  • Support Staff

July 30, 2020 at 3:24 pm

Hi there,

The filter Josh mentioned can be used to add/edit the details sent to PayEezy:

FHEE__EEG_Payeezy_Onsite__do_direct_payment__request_content

So you can create a custom function that hooks into the above and adds whatever details you need, however, note that the customer_ref field only allows up to 17 characters within that field (20 for lvl 2).

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Updated by  Tony 1 week, 4 days ago ago

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