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Contact Details

Posted: May 24, 2017 at 4:21 pm


laurian Horowitz

May 24, 2017 at 4:21 pm

I just upgraded to EE4 everything from personal license in order to use the attendee mover. I was prompted to backup and upgrade to Event Espresso to 4.9
My system information
WordPress Version: 4.7.5
PHP Version: 5.6.30
MySQL Version: 5.6.35
Event Espresso Version: 4.9.38.p
WordPress Address (URL): https://safety-solved.com
Site address (URL): http://safety-solved.com

Since moving/upgrading, when I click on an attendee’s name in an event registration list it does not show me their contact file. Why? Can this be changed?


Josh

  • Support Staff

May 24, 2017 at 6:19 pm

Hi Laurian,

Can you try this? After you click on the attendee’s name in the registration list, you click on the “Screen Options” tab located on the upper right side of the widow. There should be a checkbox next to “Contact Details” that you can check if it’s unchecked. Once you’ve checked that box the Contact Details will display.


laurian Horowitz

May 24, 2017 at 6:40 pm

It is checked.


Josh

  • Support Staff

May 24, 2017 at 7:42 pm

Does the page show a section that says “Contact Details” anywhere?


laurian Horowitz

May 24, 2017 at 7:52 pm

Now it’s showing…

Not sure why all of the sudden

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