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Connecting to Stripe

Posted: January 6, 2022 at 5:18 pm


January 6, 2022 at 5:18 pm

One of my customers uses Stripe for payments and it works great. They have asked me to set up a second Stripe payment method for them for a different division. They have created a new Stripe account for this division. They of course have given me Developer access to that Stripe account. When I try to “Connect with Stripe” I’m asked to choose a current account or create a new account. The list of accounts only shows 2 of many that I have access to and does not include the customer’s new Stripe account. Used to be all I had to do was have the particular Stripe account open and it would connect. Any help would be appreciated.


  • Support Staff

January 7, 2022 at 3:12 am

Hi there,

Just to clarify, with the other accounts you’ve linked previously did you also have developer access to those or log in as the main user?

If I recall correctly, the page that shows the accounts for you to select isn’t hosted by Event Espresso but rather Stripe themselves so if this worked previously it may be a change on their end (although Stripe are usually pretty good with not breaking their API’s). The OAuth section from EE is basically a middle man to connect the 2 (your site and Stripe) together.

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