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Christian Rogers
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November 6, 2015 at 12:18 pm
Hello,
I seem to having some confusion in trying to set up Event Espresso. I installed EE4 along with the table view plugin for this site: http://www.greatseminarsandbooks.com”
Currently, a customer clicks on “On-Site Courses”. There, they are presented with a list of courses to choose from. Each one of these courses is a post in the category “On-Site Courses” within WP admin.
They then click on a course title. The register button takes them to a PDF page that they can fill out (I know, it is old). I’d like to instead present them with a table of available locations with the Register button using Table View. I’ve tried this here: http://www.greatseminarsandbooks.com/total-joint-arthroplasty/
The problem is that when the person clicks register, it takes them to a event page for that specific location and there is nothing there. I’d like it to instead take them to a registration page where a form is there for them to fill out.
What is the best way for this to happen? Sorry for the long post.
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Christian Rogers
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November 6, 2015 at 12:18 pm
Hello,
I seem to having some confusion in trying to set up Event Espresso. I installed EE4 along with the table view plugin for this site:
Currently, a customer clicks on “On-Site Courses”. There, they are presented with a list of courses to choose from. Each one of these courses is a post in the category “On-Site Courses” within WP admin.
They then click on a course title. The register button takes them to a PDF page that they can fill out (I know, it is old). I’d like to instead present them with a table of available locations with the Register button using Table View. I’ve tried this here:
The problem is that when the person clicks register, it takes them to a event page for that specific location and there is nothing there. I’d like it to instead take them to a registration page where a form is there for them to fill out.
What is the best way for this to happen? Sorry for the long post.
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Lorenzo Orlando Caum
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November 6, 2015 at 12:31 pm
Hi Christian,
There should be a ticket selector appearing on the single event page.
A registration is initiated from the ticket selector. If you are using an add-on such as the events calendar or the events table view template, then an attendee registrant will be taken to the single event page to make a selection.
Was it turned off through the event options widget in the event editor?
Note: if you will only be allowing one ticket per registrant then you can set the maximum number of registrants per order in the event options widget (same spot as the ticket selector setting) to 1 and that will show a simplified version of the ticket selector without the quantity dropdown.
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Lorenzo
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Christian Rogers
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November 6, 2015 at 12:57 pm
Hi Lorenzo,
I looked under my event options and it is selected to show the table. I did notice there is an alternative registration page. I tried putting in my Registration checkout page.
So, if you go here it says “Show Details”. But when I click “Show Details” it says you have to add an event. I”m just trying to prevent redundancy where the person clicks on a post (which is the course description) and then click again to get to an event page (which doesn’t seem to be appearing properly).
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Josh
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November 6, 2015 at 1:16 pm
Hi Christian,
You will need to remove the registration checkout page URL from the alternative registration page field. That will result in making people go in circles.
Can you post a link to the page that has the event table template shortcode on it so we can investigate further?
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Christian Rogers
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November 6, 2015 at 2:16 pm
Hi Josh,
I removed the alternative checkout page. Here is the link to the page that has the event table template shortcode: http://www.greatseminarsandbooks.com/total-joint-arthroplasty/.
You can start from the main page and see the current flow of how people register for our courses. Each course page is a post. Our front page url is: .
Thanks
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Josh
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November 6, 2015 at 2:39 pm
It looks like you still have the event set to go to an alternative registration page URL. Can you go in and edit the event and remove the URL from the alternative registration page field, the save?
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Christian Rogers
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November 6, 2015 at 3:04 pm
Hi Josh,
I removed the link. Sorry about that. I’m willing to do whatever to get this to work properly. I convinced my client that Event Espresso is the best option so I’m committed to making this work. So, if you need any admin access to help me, I’m willing to provide it.
Thanks for the help.
Chris
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Lorenzo Orlando Caum
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November 9, 2015 at 6:01 am
Hello Christian, I followed the links that you shared and I could not find the ticket selector option. This is needed to begin the registration process.
Based on what you have shared this is enabled through the event options area of the event editor and has not been turned off.
Could you temporarily switch to any other theme?
If it does appear, then go ahead and switch back to your original theme and please send a copy of the theme as a zipped file to the following email address so we can take a look on one of our testing sites:
support [at] eventespresso.com
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Lorenzo
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Christian Rogers
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November 9, 2015 at 12:37 pm
Hi Lorenzo,
I think I was able to get it to work. I embedded the event:http://www.greatseminarsandbooks.com/total-joint-arthroplasty/
The only other thing is that is there an easy way to remove the late fee ticket until the ticket is active?
Thanks,
Chris
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Lorenzo Orlando Caum
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November 9, 2015 at 2:30 pm
Hello again Chris,
We do have some CSS examples on how to hide tickets with a certain status:
https://gist.github.com/lorenzocaum/7c1d3dce3c9efe486361
However, that won’t work with the embed option as that is actually loading the ticket selector in an iframe.
I do have another way of handling this.
Rename the base price ticket to something like this:
Early-bird price
Then rename the late ticket to something like this:
Base price
Next, go to Event Espresso –> Events –> Templates –> Ticket Selector. Set the expired ticket option to now show expired tickets.
Here is what will happen:
The early-bird price and the base price will both be shown. However, once the early-bird price ticket reaches its end date, then it will be hidden and only the renamed base price ticket will appear.
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Lorenzo
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Christian Rogers
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November 9, 2015 at 3:26 pm
Hi Lorenzo,
Is it possible to do this if I use the shortcake instead of embedding? I have three ticket types for each event (early bird, base and late fee). It seems that the shortcode is not working with my template. Would you like me to send the template to you?
Chris
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Tony
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November 10, 2015 at 6:11 am
Hi Christian,
Can you post the full shortcode you previously use within that page please?
The ESPRESSO_TICKET_SELECTOR shortcode should work fine there, although you will need to pass the event ID for that event to the shortcode, for example if your event ID is 11, you would use:
[ESPRESSO_TICKET_SELECTOR event_id=11]
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Christian Rogers
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November 11, 2015 at 8:04 am
Hi Tony,
I think it worked! I have to do some CSS formatting but other then that, I think I am good. If you have any tips of formatting the ticket selector, let me know. Thanks again for the help!
Chris
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Lorenzo Orlando Caum
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November 11, 2015 at 9:19 am
Hi Chris,
Could you be more specific on what you are trying to change in the ticket selector?
For example, increase the font size for the headings, etc.
Thanks
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Lorenzo
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Christian Rogers
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November 11, 2015 at 12:32 pm
Hi Lorenzo,
As you can see by the page:http://www.greatseminarsandbooks.com/total-joint-arthroplasty/
I’d like to change the look of the Register button, space out the columns so that the column actually line up. Thanks so much for your help with everything.
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Lorenzo Orlando Caum
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November 11, 2015 at 1:50 pm
Hi Christian, there doesn’t appear to be any styling on the ticket selector. I checked the page source and I’m not seeing resources for Event Espresso on that page.
Could you ensure that your theme is using wp_footer()?
https://codex.wordpress.org/Function_Reference/wp_footer
This is typically included in the theme’s footer.php file:
/wp-content/themes/your-theme-folder/footer.php
Event Espresso uses that to adds resources to the page footer.
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Lorenzo
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Christian Rogers
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November 12, 2015 at 7:27 am
Hi Lorenzo,
I have added <?php wp_footer(); ?> in my footer. Not sure if I am missing something else.
Chris
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Josh
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November 12, 2015 at 1:16 pm
Hi Christian,
I checked your site and the theme on your site is lacking proper WP coding standards. There are a few items that need fixing:
1) The theme is loading an out of date copy of the jQuery library. We recommend using the version that’s included with WordPress. There’s more info how to fix here:
https://digwp.com/2009/06/including-jquery-in-wordpress-the-right-way/
2) It appears that the theme is lacking the wp_head() function in the header.php file. There’s more info how to fix here:
https://codex.wordpress.org/Function_Reference/wp_head
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Christian Rogers
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November 12, 2015 at 2:38 pm
Hi Josh,
I went ahead and added the wp_head() function (the theme is rather old and needs updated) and I also added the latest scripting for jquery. Please let me know if there is anything else I need to do and where I can put in custom css.
Thanks,
Chris
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Josh
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November 12, 2015 at 4:07 pm
You can put custom CSS into a plugin like the Reaktiv CSS Builder plugin
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Christian Rogers
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November 16, 2015 at 10:24 am
Hey Josh,
I was able to begin making adjustments to the CSS. It still doesn’t look pretty but it is working. I apologize but I now ran into another issue. When I click register (after selecting a quantity), it takes me to the checkout page but I am just getting the shortcode on the page. This was not happening before. Again, here is the link: http://www.greatseminarsandbooks.com/total-joint-arthroplasty/
I know I am working with an older theme (they really need a new one). Any thoughts? Again, sorry and thanks so much for all of the help.
Chris
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Lorenzo Orlando Caum
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November 16, 2015 at 11:12 am
Hi Chris,
The shortcodes appear to be out across a few of the critical pages that help with registration checkout.
Does this theme have a visual page editor other than the native WP page editor or is there a plugin in use that offers that option?
If not, could you go to the registration checkout page and trash and then delete it. Then create a new page called registration checkout and then add the following shortcode and publish it:
[ESPRESSO_CHECKOUT]
Does that page then show some content instead of just the shortcode alone?
If it does, then also do this for the other critical pages for Event Espresso. You can find them in Event Espresso –> General Settings –> Critical Pages.
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Lorenzo
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Christian Rogers
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November 16, 2015 at 12:08 pm
Hi Lorenzo,
This theme does not have a visual editor. It just uses WP’s native page editor. I trashed the the current registration checkout page and then I created a new page and added the shortcode. I am still having the same issue. I put some text before the shortcode so I can see that it is showing other content and it is.
Chris
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Josh
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November 16, 2015 at 4:52 pm
Hi Chris,
Can you try deactivating all other plugins, then try that checkout page again? If it works with all of the other plugins deactivated, then you can re-activate them one-by-one to find the one that’s causing the breakage, and please let us know the name of the plugin if you find one that’s causing it.
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