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Holly Frank
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May 28, 2014 at 4:43 pm
Hello. I have an event setup and I am confused about the registration and payments. My list of attendees so far shows multiple listings for most of the attendees. They are listed in a pending status, and listed in a completed status. I am not sure why this is happening.
Also, the event manager is receiving 2 emails for each person. One is upon registration, and the other when they go through the payment process and the transaction is complete.
On my event page, first there is a button the user clicks to register, then a new page loads with the the questions (name, etc.), then there is a submit button, then they get the link to pay using Paypal. I would like to change this so the user cannot register until they pay. How do I do this?
Thank you.
http://centralcoasticc.com/events/
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Lorenzo Orlando Caum
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May 28, 2014 at 5:04 pm
Hello,
All registrations are recorded in Event Espresso even if a registrant/attendee does not complete payment.
You can set Event Espresso to set the default status to incomplete. This will only count paid registrations against the attendee limit that is set for an event.
This option can be found in WP-admin –> Event Espresso –> General Settings –> Optional Event Settings:
http://cl.ly/image/3O0h1n1l2H2m
It can also be set on a per event level through the Event Editor.
—
Lorenzo
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Holly Frank
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May 28, 2014 at 5:09 pm
Is it possible to set it so the user cannot register until they pay?
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Lorenzo Orlando Caum
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May 28, 2014 at 5:10 pm
No that is not possible.
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Lorenzo
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