Support

February 8, 2024 at 12:47 pm

I’m still extremely frustrated with the process of creating new datetimes and tickets. It’s so convoluted that I can’t tell half the time if I’m making a mistake or there’s a bug. I have an expired event, I wanted to create a new datetime and ticket for it, so I turned off the filter showing only upcoming events, and then I copied an expired datetime, and changed the date on the newly created one. Then I assigned it to an expired ticket. Then I copied the expired ticket to a new ticket and edited the new ticket and reassigned the datetime to this new ticket. The problem is, when I look at the Ticket Assignment manager for Datetime ID 1818 it still shows the original expired class date https://app.screencast.com/LhIbDPAIrvX5U, even though when I look at the list, and I can see both, ID 1818 has the correct date: https://app.screencast.com/M6ZJyfDxLwtOu. This type of inconsistency seems to happen a lot when I’m doing this and it causes me a lot of wasted time checking and rechecking things, and then I never feel confident that it’s all correct. Isn’t there a better way?